City of Fort Wayne

Risk Management Specialist - Hurt on Duty and Title VI

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Working under the direction of the Director of Risk Management, this Risk Management Specialist will administer Hurt on Duty claims, serve as Title VI Coordinator, and be responsible for Risk Management transition from using Database format to a...
Job Code: 2021258
Posted On: Friday, 19th November 2021
Category: Regular Full Time
Department: Risk Management
Shift: 8:00 am to 5:00 pm, may vary depending on need.
Location: Fort Wayne, IN
200 E. Berry Street
Pay Rate: $62,804.07 Annually

Job Description:


Working under the direction of the Director of Risk Management, this Risk Management Specialist will administer Hurt on Duty claims, serve as Title VI Coordinator, and be responsible for Risk Management transition from using Database format to a stable software, as well as other responsibilities. The incumbent works with internal and external customers. This position is excluded from paragraphs 3 and 4 of City Attendance Policy 305; all other paragraphs of this policy apply. The incumbent is expected to exercise good judgment, independence, initiative, and professional expertise in conducting day-to-day operations. All work duties and activities must be performed in accordance with the City safety rules and operating regulations, policies and procedures as well as federal, state, and local regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the ability to interact with the public, City incumbents, and outside agencies with patience, tact, respect, and professionalism and the following. Other duties may be assigned.


  • Serves as direct assistant to the Director of Risk Management;
  • Administers Hurt on Duty program for Public Safety employees, works with Third Party Administrator and Director to track new and recurring injuries to Police and Fire;
  • Performs general office duties (including ordering office supplies, scanning, maintaining various forms and spreadsheets, performing data entry, filing, and typing various documents) and other duties as assigned as needed to assist other Risk Management staff;

Information & Communication

  • Assists Director preparing reports and communications as needed by the ADA Coordinator;
  • Serves as Title VI Coordinator, developing policies and procedures to eliminate the possibility of discrimination in any program or activity within the City of Fort Wayne;
  • Exercises discretion by providing consultation to department managers, supervisors, employees, Third Party Administrators, and contracted medical providers, as necessary, to facilitate efficient and timely handling of claims as well as employee testing and treatment, tracking when an employee’s status is on hold or current;
  • Prepares and handles confidential information involving City employees;
  • Schedules and organizes training classes for department;
  • Participates in interdepartmental cross training as indicated;
  • Sorts in-coming department mail and delivers out-going mail to mail room on a daily basis;

Document/Data Management, Processing & Analysis

  • Maintains records of all CPR, First Aid, Blood Borne Pathogen, Hepatitis B vaccination, COVID-19 vaccination, Mantoux, Hazardous Communications training, and safety policy sign-off’s and training;
  • Maintains all seasonal employee records;
  • Maintains property damage database;
  • Coordinates and reports the monthly cost and incident information as well as yearly statistics for Hurt on Duty claims to the Director of Risk Management;
  • Produces reports for the Director of Risk Management, City Attorney, City Council (i.e of activity codes and budget lines to track spending and account information associated with Self Insurance Program). Completes and maintains Risk Management yearly budget, consulting with Director regarding funding levels as needed. Assists Director with preparing budgets for department;
  • Oversees employee’s confidential medical files keeping each employee’s current and pertinent records up to date. Establishes a new file for all new employees, beginning usually with the post offer exam;
  • Updates and maintains all databases used within Risk Management;
  • Maintains current list of injured worker status and distributes weekly to Director;
  • Creates reports and documents for Title VI guidelines using the Department of Justice requirements;
  • Collects payment for City of Fort Wayne Property Damage. This includes setting up payment plans for individuals who are unable to pay the full amount;
  • Completes cash transmittal forms for Controller’s Office, and provides receipt to document transaction;
  • Processes purchase orders for department;
  • Reviews monthly exception reports for department to ensure Departmental spending matches budget projections;


Department Support

  • Maintains calendar, schedules appointments and coordinates travel arrangements/itinerary as necessary for the Director of Risk Management and staff members who provide training to City employees;
  • Acts as back-up to Risk Management Specialist – Workers Comp:
    • Provides Certificates of Insurance for the City of Fort Wayne;
    • Assists with administration of Tort claim process, develops documents associated with the processing of the claims, processes payment vouchers associated with Tort claim payments;
    • Performs duties of other Risk Management personnel in his/her absence;
    • Maintains CDL, respirator physical, and driver’s license information. This includes the scheduling and tracking of due dates for all employees who have a CDL, Confine Space Certification, or Safety Sensitive position in his or her job description.; Upon successful completion of the physical, transmits CDL physical certification information to the Indiana Bureau of Motor Vehicles in Indianapolis as prescribed by law, assuring current status for all City CDL holders; Maintains CDL and respirator physical and drivers’ license information in MUNIS payroll system;
    • Processes and maintains all new and existing employee paperwork including, but not limited to, physicals, drug screens, CDL physicals, CDL licenses, and respirator physicals;
    • Processes all payment vouchers for department including but not limited to operational, post offer physicals/drug screens, random urine drug screens for CDL drivers, and post-accident drug screens after verification;
    • Responds to COVID -19 Calls, case management, and contact tracing;
    • Payroll clerk for the department, administers time cards and distributes information.


Performs other duties as assigned.


The incumbent is responsible to manage their performance in accordance with this job description and the performance expectations provided to them by management. If at any time the incumbent is unsure of their role or specific responsibilities, it is the incumbent’s responsibility to refer to their job description and ask for clarification from their supervisor. Management will work with the incumbent, as needed, to ensure performance expectations are clearly communicated and performance goals are achieved.


This job has no supervisory responsibilities.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor’s degree (B.A.) or equivalent in Risk Management, Criminal Justice, a Public Health or other related field ; or five (5) years related experience and/or training; or equivalent combination of education and experience;
  • Must be proficient in Microsoft Office software;
  • Communicates effectively both orally and in writing.


Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


  • Ability to keyboard and perform data entry accurately, a keyboarding test will be administered;
  • Proficient in Microsoft Office software, including Word, Excel, and Power Point;
  • Ability to perform routine office procedures necessary to keep the front office running efficiently;
  • Knowledge of and the ability to make practical application of the customary practices, rules, regulations, procedures, or techniques of confidential records and file management;
  • Ability to communicate effectively and establish and maintain cooperative working relationships with employees, officials, other agencies and the general public;
  • Ability to handle routine correspondence without direct supervision;
  • Ability to follow detailed written and verbal instructions;
  • Demonstrated ability to maintain a high degree of organization, coordination and communication with attention to detail and accuracy;
  • Ability to excel in a fast paced environment with multiple priorities and deadlines.


Valid Indiana Driver's License if City vehicle is used.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Apply Online

All applications for currently posted positions will be submitted on line at Applicants must be 18 years of age or older. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.

(Those individuals who accept employment with the City and live outside one of the six contiguous Indiana counties that border Allen County (DeKalb, Whitley, Noble, Huntington, Wells, and Adams) will have six (6) months from their start date to become residents of either Allen County or one of the six counties listed above. Policy and Procedure Number 204 Page: 1 of 1).

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regards to age, race, color, religion, sex, disability, veteran's status, national origin, or sexual orientation. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.

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