City of Fort Wayne

Supervisor IV-Community Ctr Outreach Services

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Job Code: 2022293
Posted On: Wednesday, 26th October 2022
Category: Regular Full Time
Department: Parks & Recreation - Community Center
Shift: 8:00 am to 5:00 pm, must be flexible with evening and weekend house required.
Location: Fort Wayne, IN
200 E. Berry Street
Pay Rate: $51,840.60 Annually

Job Description:

SUMMARY

Working under the direction of the Manager – Community Center & Recreational Services, incumbent plans, organizes, conducts and administers a comprehensive year-round schedule Older Adult Events, program sponsorships and supervises the Volunteer program and community outreach. The incumbent is expected to exercise good judgment, independence, initiative, and professional expertise in conducting day-to-day operations. All work duties and activities must be performed in accordance with the City safety rules and operating regulations, policies and procedures as well as federal, state, and local regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the ability to interact with the public, City incumbents, and outside agencies with patience, tact, respect, and professionalism and the following. Other duties may be assigned.

Information/Communication

  • Assists manager with developing and implementing a comprehensive marketing plan including advertising and development;
  • Meets and coordinates with event sponsors;
  • Meets and coordinates with other divisions within the department;
  • Assists in soliciting potential sponsors and performers for special events and community outreach programs;
  • Identifies and solves program related problems
  • Assists with teaching and leading classes and activities as needed;
  • Communicates with staff and with the public;
  • Expresses concepts, ideas and supporting facts effectively in both oral and written forms;
  • Establishes and maintains effective working relationships with subordinates, managers and with public;
  • Serves as liaison between Community Center and community groups and organizations;
  • Works with the marketing department in developing press releases, brochures and public service announcements as necessary;
  • Solicits, interviews, and works with volunteers for placement, scheduling and organizing in the various areas of the Community Center;
  • Participates in training as required by the Parks & Recreation Department and the City of Fort Wayne;
  • Ensures that data gets entered into the computer system to maintain accurate and up-to-date records of such information as participant registrations, volunteer participants, and mailing lists;
  • Organizes materials for promotion purposes and submits information to the public through appropriate channels including Facebook, Twitter, Instagram, and Parks PIO;
  • Alternates opening/ locking the building Monday through Friday and closes out money and receipts from the information desk;
  • Identifies and solves program related problems;

MANAGEMENT/OPERATIONS

  • Assumes all managerial duties in the Managers absence;
  • Assists Manager in developing, scheduling, and supervising programs and activities;
  • Plans, organizes and conducts Older Adult events, Volunteer programs and services;
  • Responsible for follow through of sponsor agreements and collection of fees;
  • Develops and recommends program goals and budgets;
  • Creates monthly reports and reviews program participation reports quarterly;
  • Coordinates use of private and public facilities for Community Center programs;
  • Monitors, supervises and evaluates activities;
  • Coordinates and supervises facility set-up and clean-up;
  • Orders supplies and maintains inventory.

MARGINAL FUNCTIONS

Performs other duties as assigned.

PERFORMANCE EXPECTATIONS

The incumbent is responsible to manage their performance in accordance with this job description and the performance expectations provided to them by management. If at any time the incumbent is unsure of their role or specific responsibilities, it is the incumbent’s responsibility to refer to their job description and ask for clarification from their supervisor. Management will work with the incumbent, as needed, to ensure performance expectations are clearly communicated and performance goals are achieved.

SUPERVISORY RESPONSIBILITIES

Directly supervises 150 Volunteers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

  • Bachelor’s degree from four-year college or university and/or any combination of education and/or experience equivalent to a baccalaureate in Parks & Recreation Administration or related field and one (1) year or more of progressively responsible experience in direct leadership, planning and organizing activities;
  • Specialized knowledge of Recreation and/or Marketing as it relates to planning and organizing activities;
  • Knowledge of standard methods, practices and procedures of community recreation;
  • Ability to express concepts, ideas and supporting facts effectively in both oral and written forms;
  • Ability to maintain an effective working relationship with subordinates, managers and with the public;
  • General knowledge of fundraising principals and methods;
  • Must have transportation to different job sites.

 

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Indiana Driver’s License if City vehicle is used.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear and taste or smell. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to airborne particles, outside weather conditions. The incumbent is normally seated or walking at will and has regular and recurring travel with exposure to soiling of clothing or skin surfaces. The noise level in the work environment is usually moderate.

Apply Online

All applications for currently posted positions will be submitted on line at www.cityoffortwayne.org. Applicants must be 18 years of age or older. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.

(Those individuals who accept employment with the City and live outside one of the six contiguous Indiana counties that border Allen County (DeKalb, Whitley, Noble, Huntington, Wells, and Adams) will have six (6) months from their start date to become residents of either Allen County or one of the six counties listed above. Policy and Procedure Number 204 Page: 1 of 1).

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regards to age, race, color, religion, sex, disability, veteran's status, national origin, or sexual orientation. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.

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