The City of
The public now can dial 311 to get quick and easy access to non-emergency City services. Several City departments are part of the initial rollout. Those departments are Solid Waste, Neighborhood Code, Parking Control, Street Department, Property Management, Sign and Signal Operations, and Right of Way. Additional departments, including Animal Control, Water Maintenance and Traffic Engineering will be added in the near future.
Hours for the 311 call center are 7:30 a.m.-5:30 p.m. Monday-Friday.
“One Call to City Hall is an innovative initiative to provide excellent services to the community,” said Mayor Graham Richard. “Innovation and involvement assist us in our efforts to retain and gain jobs and build a better city. The City of
Cell phone users with Verizon and Sprint service can dial 311 on their cell phones. The City is working with other cell phone providers to provide the same services.
Lagan Technologies is the contractor for the project. City Council approved the project in 2006.