Mayor to be Featured Speaker at Quality Conference in Cleveland

Mayor Graham Richard will be a featured speaker at the 3^rd Annual Quality Conference November 17 in Cleveland, Ohio. The conference is hosted by the Institute for Organizational Excellence at Corporate College.

Mayor Richard'€™s keynote speech, “Performance is the Best Politics,” will focus on how Fort Wayne has used business practices such as Lean Six Sigma to save more than $10 million. Mayor Richard will also discuss the importance of quality services, innovation and technology.

Mayor Richard will also lead a breakout session, “High Performance Government Executive Overview,” that will feature specific examples of Six Sigma projects that are improving city services.

“Quality and innovation are critical to building a better city to retain and gain jobs,” said Mayor Richard. “We look forward to sharing Fort Wayne'€™s successes as a national leader in high performance government practices.”