Bagged leaves receive priority pick-up within two business days

Fort Wayne city residents who place their leaves in biodegradable bags can now request priority pick-up via the City'€™s Web site.

Online bagged leaf pick-up requests are available by clicking here. Residents can also call the 311 call center during business hours for pick-up.

Bagged leaves receive priority pick-up within two business days regardless of the loose-leaf pick-up schedule.

“As more and more people look for City information and services online, this additional feature from 311 allows residents to make this request any time,” said Mayor Tom Henry.

Other 311 requests available online include: missed garbage or recycling collections, abandoned vehicles, street lights that are out and pothole locations. The 311 Web site assigns a tracking number to online requests. These requests can also be tracked from the site.

The 311 call center, “one call to city hall,” handles non-emergency service requests from 7:30 a.m. to 5:30 p.m. Monday through Friday. Every report is assigned a tracking number to provide accountability and follow through.

The call center, the first of its kind in Indiana, can be reached by calling 311 or (260) 427-8311. The center'€™s e-mail address is This email address is being protected from spambots. You need JavaScript enabled to view it..