Call Center Open Saturday Morning

The 311 Call Center will close at midnight tonight and re-open Saturday morning at 8:00am. The Call Center will remain open through at least noon on Saturday.

Because of a large volume of calls the center hours were extended to midnight earlier today.

Call takers have been working since 7:30 this morning and have handled more than 7000 calls as of 7pm tonight because of the ice storm.

The 311 Call Center normally operates from 7:30am to 5:30pm, Monday - Friday.

311 is for non-emergency calls like downed tree limbs and high water. Call 911 for emergency situations.

Residents needing shelter should go to Memorial Coliseum at 4000 Parnell Avenue or South Side High School at 3601 South Calhoun Street.