Because of the large volume of calls the 311 Call Center will remain open until 5pm Saturday.  311 will re-open on Sunday from 8am-5pm.

311 is for non-emergency calls like downed tree limbs and high water. Call 911 for emergency situations including downed power lines.

Two shelters are open for residents without power.
  • Allen County War Memorial Coliseum at 4000 Parnell Avenue
  • South Side High School at 3601 South Calhoun Street
Residents coming to the shelter are encouraged to bring blankets, pillows, toiletry items, baby formula and medications, games and toys for children, and any other supplies that will make their stay more enjoyable.  

Residents without power should let their water run the diameter of a pencil in all faucets and leave cabinet doors open to allow air from the house to reach the pipes.  The air in the house is still warmer than the air hitting the outside wall.