311 open until 8 tonight, shelters remain open for those without heat

The City of Fort Wayne has already started picking up downed tree limbs and needs the public'€™s help to prioritize the areas of greatest need and to ensure a thorough clean-up effort.

Mayor Tom Henry asks Fort Wayne residents to call 311 if they have tree branches in the parkstrip or if branches are still in the street.

“To facilitate an orderly and faster tree limb pick-up, we need your help to know where the problem areas are. Please call 311 if you have tree branches in the park strip,” Mayor Henry said. “I'€™ve instructed our employees that we are going to need to work some overtime to help get our city back in order. The City of Fort Wayne is working hard to clean-up the large quantity of branches that fell over the past four days but it'€™s going to take some time.”

If possible, Mayor Henry asks residents to clear the branches from sidewalks too. “Some of these limbs are far too large to move, but if you can clear off the sidewalks, it will be appreciated,” he said.

The crews are prioritizing safety, clearing major roadways first and then neighborhood clean-up.

The Parks Department and the Street Department are working together to clear branches from roadways and pick-up the debris. Parks has four crews out today and will work throughout Tuesday and Friday and on an emergency basis Wednesday and Thursday.

Starting tomorrow, the Street Department and Water Pollution Control will have crews, consisting of a back-hoe, two to three large dump trucks and a couple of laborers, in southeast Fort Wayne, Waynedale and near Lakeside Park, to assist with clean-up efforts. Cooperative weather will help speed clean-up efforts.

311 call center extends hours tonight

The City'€™s 311 Call Center will be open until 8 p.m. today. 311 is taking non-emergency calls for things such as tree limbs obstructing streets. It will have regular hours tomorrow, 7:30 a.m. to 5:30 p.m.

911 should be used for emergencies only including downed power lines. Do not touch any downed utility wire.

Shelter information

The Red Cross has set up shelters at The War Memorial Coliseum, 4000 Parnell Ave., and South Side High School, 3601 S. Calhoun St., with cots and sleeping space, and free meals.

Those heading to a shelter should bring bedding or sleeping bags, pillows, clothing, games or toys for their children, and if needed, medications and baby formula.

The Coliseum site is also serving as an animal shelter for dogs and cats. Any dog or cat owners sheltering pets at the Coliseum will need to stay at the Red Cross'€™s Coliseum shelter too to provide intermittent care. Animal Care & Control employees and volunteers are staffing the temporary shelter that will be open through 10 p.m. Tuesday.

People with pets registering at the Coliseum should leave the animal in the car and register first at the expo center. They should let the Red Cross staff know they have a pet, and they will be directed to the appropriate entrance to drop off the dog or cat.

Pet owners should bring the following items for their animal:

'€¢        Crate or kennel
'€¢        Food and medications
'€¢        Secure collar and leash
'€¢        Blanket for sleeping or to cover the crate
'€¢        Favorite toy

Mayor Henry encourages residents who have been without power and heat for days to go to the local shelters, which are offering their services for free.

“These locations are set up for the safety and well-being of people who are heading into their fourth day without electricity and likely heat. Don'€™t take risks with overusing space heaters or fireplaces. Come to the Coliseum or South Side High School,” Henry said.

If residents needs help in arranging for transportation to the Red Cross shelters, they can call 311.

The YMCA of Greater Fort Wayne has opened the Central Branch, the Parkview Family YMCA, the Jorgensen Family YMCA and the Old Fort YMCA to the public for showering purposes until power is restored.

Water pipes

If a resident finds a frozen pipe in their house has burst, they need to call 311. If it'€™s after hours, follow the prompts for Water Maintenance and Service. The Water Maintenance dispatcher will send a crew to the house to turn off the water at the location.

It is the homeowner'€™s responsibility to call a plumber to fix the pipe. Once the plumbing is fixed, the resident or homeowner needs to call 311 again to have Water Maintenance turn the water on again.

For frozen pipes, the homeowner needs to call a plumber or use hot water or UL-listed device such as a hand-held dryer to thaw the pipe. City Utilities does not need to be involved. Do not use an open flame like a blow torch to thaw a pipe.

If a house or building has no heat, occupants should turn on the faucets with a stream the diameter of a pencil to help minimize chances of the pipes freezing. If the hot water heater is working, the water should be lukewarm running through the faucets.

Leave any cabinet doors open to help circulate air around the pipes too. The air in the house is likely to be warmer than the air outside.

Some garbage and recycling pick-up from Monday delayed

Some residents who have garbage and curbside recycling pick-up on Monday may be delayed until Tuesday or Wednesday of this week due to the adverse weather conditions.

National Serv-All crews will be working extra shifts the next two days. If a Monday customer did not have pick-up today, they should leave their cart or bins out until collected.

Monday'€™s customers do not need to call 311 about the missed pick-up. National Serv-All is keeping track of the streets not picked up.

Safety tips from Fort Wayne Fire Department

The Fire Department has seen problems with people operating decorative fireplaces too long, with too much wood or too hot, which can create fire safety hazards and resulted in some house fires over the weekend.

The Fire Department is also concerned about carbon monoxide levels in homes where kerosene space heaters are not being used with proper ventilation. Use all space heaters according to manufacturer'€™s instructions.

The Fire Department offers the following tips to residents who are without heat to stay safe:

'€¢        Never use a range or oven to heat a home or building.
'€¢        Make sure wood stoves are properly installed and away from combustible surfaces. They need to have proper floor support and adequate ventilation. Never use flammable liquids (such as gasoline) to start or accelerate the fire.
'€¢        If trying to thaw a frozen pipe, do not use a blow torch or other open flame. Use hot water or a UL-listed device such as a hand-held dryer.
'€¢        Only use a space heater when it is monitored at all times. Do not leave a space heater unattended. Be sure to allow at least three feet of clear space all the way around the heater.  Make sure the space heater has an emergency shut-off in case it tips over.  Follow all manufacturers'€™ guidelines especially in using the recommended fuel for that space heater.  Be sure to refuel the space heater outside, away from the house and never refill it while it is operating or still hot.

Power outages and traffic signals

Twenty-two traffic signals are out from the widespread power outages, down from a high of 65. The City has placed temporary stop signs at the affected intersections, but Mayor Henry reminds drivers that when a signal is not working, it becomes a four-way stop unless otherwise marked with stop signs.

Mayor Henry recommends anyone still without power to contact their electric company to report the outage.

Indiana Michigan Power customers need to call (800) 311-4634 and follow the automated prompts. Northeastern REMC customers can call (260) 625-3700.

With the help of additional crews, Indiana Michigan Power is working to restore power to customers with crews coming from out of state to help the efforts. For I&M service updates, visit http://www.indianamichiganpower.com/news/outages/viewstorm.asp?stormName=December%202008%20Ice%20Storm.

Because of the power outage, Weisser Park Youth Center will be closed Dec. 22.

Tree branches drop-off sites

The City expanded the number of sites for tree branch drop-off and lengthening the hours for the Biosolids facility.

City residents can drop off tree limbs to:
'€¢        City Biosolids Facility Compost Site, 6210 Lake Ave., with hours of 8 a.m. to 5 p.m. Tuesday and Wednesday and Friday through Sunday. It will be closed Thursday. The fees for tree branch drop-off are being waived.
'€¢        Shoaff Park Christmas tree drop-off location by Conklin Pavilion during park hours
'€¢        Tillman Park by the ball fields during park hours
'€¢        Foster Park West at Winchester and Bluffton entrance
'€¢        Foellinger Theatre parking lot during park hours
'€¢        McMillen Park'€™s pool parking lot during park hours

For trees in the parkstrip, City crews will pick up limbs. For tree branches from the yard, it'€™s the property owner'€™s responsibility to remove them.

For a nominal fee, residents can also take limbs and debris to the National Serv-All compost site, 6231 MacBeth Rd. It is open 8 a.m. to noon Saturday, 8 a.m. to 5 p.m. Monday through Friday. 

Animal Care & Control'€™s request for donations

In this animal emergency, Belinda Lewis, Animal Care & Control director, is asking for the public'€™s help with some items of need. The shelter, 3020 Hillegas Road, will be open until midnight to accept the following donations:

'€¢        Temporary donations of crates and airline kennels; the items will be clearly marked with the owner'€™s name and returned after the emergency
'€¢        Paper towels
'€¢        Buckets
'€¢        Plastic grocery bags to be used as pooper-scooper bags

The remaining space at the Animal Care & Control shelter is reserved for public safety or animal emergencies.