311 call center now taking Animal Care and Control inquiries
The 311 call center handles calls for 11 City departments as well as general inquiries about City government. It operates from 7:30 a.m. to 5:30 p.m. Monday through Friday. Calls coming in after 5:30p.m.and on weekends will go directly to Animal Care and Control as they did in the past.
Every report to 311 is assigned a tracking number to provide accountability and follow through. The call center can be reached by calling 311 within the City limits or (260) 427-8311 for residents outside the City. The center's e-mail address is This email address is being protected from spambots. You need JavaScript enabled to view it..
The 311 call center handles the following departments' resident inquiries: Solid Waste, Neighborhood Code Enforcement, Street Lighting, Street Department, Signal Shop, Water Maintenance, Sign Shop, Sewer Maintenance, Right-of-Way, Parking Control and Animal Care and Control.
Residents can also make online reports of potholes, missed garbage or recycling collection, abandoned vehicles on public or private property, or a streetlight out by clicking on the 311 logo on the homepage of www.cityoffortwayne.org.